KBS finds the ideal solution for Cambridge Helpdesk

KBS Corporate’s “absolutely first class” service has been commended by the shareholders of Cambridge Helpdesk following the company’s sale to Tela Technology.

Founded in 2006 and based in Chatteris, Cambridge Helpdesk is an IT support specialist with extensive experience in cybersecurity, telecommunications and cloud-based services.

Directors Stuart Brown and Danny Brown instructed KBS on a sale of the company, with a process led by Annie Shiel, Associate Director, resulting in Cambridge Helpdesk being acquired by West Midlands-based telecoms and connectivity service provider Tela Technology.

All parties involved in the transaction expressed their delight, with Stuart Brown and Danny Brown both posting five-star reviews of the service provided by Annie and the KBS team.

Danny Brown wrote: “I simply have nothing bad whatsoever to report. From the initial call to the follow-up post completion, the team at KBS have been first class. The whole team have been helpful, understanding and acted for us like it was their own business. I cannot recommend KBS, especially Annie Shiel, enough. Absolutely first class.”

Cambridge Helpdesk founder Stuart Brown posted: “Annie & KBS were extremely helpful and professional throughout the process. As this was a first time for us, it was very daunting but we were in good hands.”

Tela Technology was continuing its productive association with KBS having acquired multiple companies we have advised, the most recent before Cambridge Helpdesk being MJS IT Services.

“The acquisition of Cambridge Helpdesk represents a pivotal milestone in Tela Technology’s ‘buy and build’ strategy,” explained Shez Cheema, CEO of Tela Technology. “Following the enhancement of our service portfolio, we recognised the need to further bolster our regional capabilities in IT managed services and cybersecurity.

“This deal not only strengthens our geographical footprint but also adds deep technical expertise that aligns perfectly with our mission to provide unified ‘high-growth technology solutions’ across the UK.

“I would like to extend my thanks to Annie Shiel and the team at KBS Corporate. Navigating the complexities of M&A requires a partner who truly understands both the numbers and the cultural fit. Annie’s service was exemplary – she provided the structure and professional insight necessary to ensure a smooth transition that benefited all parties involved.

“Annie’s ability to streamline the process allowed us to remain focused on our growth guidance, and we are incredibly pleased with the transaction.”

Selling a software business

KBS Corporate advises shareholders across the technology, telecommunications and managed services sectors, helping business owners identify strategic acquirers and achieve successful exits.

Learn more about selling a software business or browse our completed business sales to see how similar companies have successfully transacted.