Retail employee assisting a customer at a point-of-sale checkout terminal

CURRENT CHALLENGES IN THE RETAIL SECTOR

Retail businesses continue to operate within a challenging economic environment shaped by rising costs, changing consumer spending habits, and increased online competition from both established retailers and e-commerce platforms.

Inflationary pressures, higher energy costs, and wage increases have impacted margins across both retail and wholesale businesses, while customers are increasingly prioritising value, convenience, and sustainability.

E-commerce continues to reshape buying behaviour, with many consumers expecting seamless online purchasing experiences alongside physical retail offerings.

Despite these challenges, well-positioned retail businesses with strong branding, loyal customer bases, and diversified sales channels can still attract significant buyer interest.

Business Sales Discussion

HOW TO SELL A RETAIL OR WHOLESALE COMPANY

1. Define your market position

With supermarkets and discount retailers offering increasingly broad product ranges, independent retailers often benefit from specialising in a niche product category or market. This can help strengthen brand identity, encourage repeat custom, and differentiate the business from larger competitors.

2. Prepare for due diligence

Preparing for due diligence early can help avoid delays later in the transaction process. This includes ensuring all key documents are accurate, organised, and up to date.

3. Optimise inventory

Reviewing inventory can help identify underperforming product lines and opportunities to streamline stock. A focused, profitable product range is often more attractive to prospective buyers.

4. Improve metrics and KPIs

Understanding your most profitable product lines and key revenue KPIs is essential when positioning the business for sale. Increasing the figures for your average order value, conversion rate, year-over-year revenue, and net profits will demonstrate the potential for continued growth.

5. Invest in the right technology

Consumers increasingly expect flexible digital payment options and seamless retail experiences, both online and in-store.

Investing in modern retail technology and secure payment systems can help improve customer experience and operational efficiency. Effective CCTV and security measures may also help reassure buyers amid rising concerns around crime within the retail sector.

6. Strengthen your online presence

An e-commerce presence is key for any retail or wholesale company, allowing customers to purchase products for home delivery or in-store collection. A website generates greater online exposure for your brand and allows you to reach customers beyond your immediate geographical area. This can then be supported by email campaigns and social media activity.

7. Establish Heads of Terms agreement

A Heads of Terms agreement outlines the key commercial terms agreed between buyer and seller before the transaction progresses further. With KBS as your adviser, we help guide you through this stage of the process.

8. Get a company valuation

Establishing an accurate retail business valuation is an important part of preparing for a sale. While it’s important to recognise the value you’ve built, pricing should remain realistic and aligned with current market conditions. Ultimately, the value of the business will depend on market conditions and what a buyer is prepared to pay.

9. Hire expert company sales advisers

Choosing a business sales adviser with proven industry experience, sector knowledge, and a strong track record can make a significant difference when selling a retail or wholesale business. An experienced adviser can help with valuation, buyer identification, negotiations, and managing the transaction process.

With more than 25 years of experience and a strong track record of completed transactions, KBS Corporate supports business owners throughout every stage of the sale process.

VALUING A RETAIL OR WHOLESALE COMPANY

Understanding how much your retail business is worth is an important part of preparing for a sale. A retail business valuation will typically consider profitability, recurring revenue, operational structure, customer demand, and growth potential.

For example, the EBITDA approach factors in Earnings Before Interest, Taxes, Depreciation and Amortisation to indicate the overall profitability of the company, providing a clearer picture of underlying profitability.

Another formula is SDE, which stands for Seller’s Discretionary Earnings, adding personal expenses back in that may have been reasonably incurred in the process of running the business, e.g. travel costs and your own salary.

Retail shopping bags displayed in a store environment, representing retail and consumer goods businesses
Clothing and apparel displayed in a retail store, representing fashion and consumer goods businesses

HOW TO INCREASE THE VALUE OF A RETAIL OR WHOLESALE COMPANY

Presentation can make a significant difference when buyers assess a retail business.

Ensuring premises are clean, organised, and well maintained can help create a stronger first impression when potential buyers inspect it, potentially without your knowledge.

Flooring, windows, and display facilities should always be spotlessly clean and tidy, while storage space must also be optimised when an acquirer makes a pre-arranged inspection.

Along with working to improve the metrics described previously on this page, and being able to present the rosiest possible financial picture, showcasing what the company has to offer and why it attracts customers will serve to enhance its valuation.

If you are looking to sell or buy a business we would absolutely recommend them.

Justin Williams

FireUS Ltd

“We employed KBS to sell our business FireUs Ltd last year. We has researched into this and they stood out as the best. We were so glad that we picked them whilst it was a very in depth process selling our business, but they supported us and made the experience much easier. The main people that stood out for us with the professionalism and approach were Guy Haynes and Daniel Greenfield. If you are looking to sell or buy a business we would absolutely recommend them.”

“Would definitely recommend them.”

Katherine Prigmore

Business Development Director of Prigmore Haulage

“We used KBS to help with our partial sale! They helped promote us and worked with us the whole way through. The true value for their work came after the offer and Adam worked smoothly with us and could hear that he had our best interest at heart! Would definitely recommend them.”

“From start too finish their service was first class.”

Rodney Greer

Director of Photostatic Anglia

“We initially approached KBS and three other companies to handle the sale of our company. We choose KBS as they were very professional, knowledgeable and responded to all our queries in a timely manner. From start too finish their service was first class. Thank you KBS”

“I could not have completed this without the professionalism and personal interest that I have been afforded”

Simone Lawless

Director of Ibit Solutions

“My husband engaged with KBS in 2020 for the sale of our business. I completed a successful sale in October 2023. During the process my husband passed away and so the process became more complicated than I could have imagined. Luke Rae has been outstanding in his patience, communication and commitment to the sale of our business. I could not have completed this without the professionalism and personal interest that I have been afforded. Thank you Luke and the team.”

“The range of buyers that KBS introduced us to were of a high quality.”

Eric Luckwell

Technical Director of Datalink Electronics

“The range of buyers that KBS introduced us to were of a high quality. Throughout the sales process the shareholders were very pleased with the advice and help given to reach a good conclusion in the sale. Thank you KBS and the staff we worked with.”

FINDING BUYERS WHEN PREPARING TO SELL A RETAIL oR WHOLESALE COMPANY

We have vast experience supporting a wide range of company sales and can advise on the most suitable buyer routes when selling a retail or wholesale business.

Trade buyers are the most likely acquirers, potentially those who are seeking to expand their geographical reach or perhaps to add new product ranges to their offering.

But retail and wholesale businesses can also be well suited to alternative exit routes such as a Management Buy-Outs or Employee Ownership Trusts where the people who work for you collaborate to take over your shareholding.

Our team of experts consider every available avenue to help you achieve a successful exit, and ensure the business is in the right hands to enable it to grow.

Retail professional using a point-of-sale system to manage sales and business performance
Retail manager conducting inventory checks in a warehouse to assess business performance and value

WHAT INFORMATION DOES THE POTENTIAL RETAIL OR WHOLESALE BUYER NEED?

Buyers will expect clear, accurate information that helps them assess the strength and future potential of the business.

Among the key documents is a detailed Information Memorandum, which presents the business to potential buyers and highlights its strengths, performance, and future opportunities.

We will also produce a financial model or ‘forecast’ to illustrate why, based on future projections, your company represents an attractive investment opportunity over the coming years.

EXPERT SUPPORT SELLING YOUR RETAIL BUSINESS

Selling a retail business can be a complex process, but with the support of an experienced business sales adviser, you can approach the sale with confidence.

At KBS Corporate, we help business owners prepare for sale, connect with qualified buyers, and manage the process through to completion.

If you’re considering selling your retail or wholesale business, make a confidential enquiry to discuss your options with an experienced adviser.

Make a confidential enquiry

SALES WE HAVE COMPLETED
IN THE RETAIL & WHOLESALE SECTOR

Reading Commercial Spares

KBS Corporate’s Oliver Rigby has overseen the sale of Reading Commercial Spares to vehicle parts retail group Picksons. Reading Comme…

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acquired by

Reading Commercial Spares

Sector: Retail

Location: Berkshire

Buyer: Picksons

Greengates Builders Merchants

A family-owned independent builders merchants has been sold to Haldane Fisher in a deal overseen by Jay Singh, KBS Corporate Finance Di…

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acquired by

Greengates Builders Merchants

Sector: Building Supplies

Location: Lancashire

Buyer: Haldane Fisher

Tim Hogarth Antiques

TV antiques show dealer Tim Hogarth has more time to pursue his chosen ventures going forwards after KBS Corporate oversaw the sale of …

Read More

acquired by

Tim Hogarth Antiques

Sector: Retail

Location: Yorkshire

Buyer: Harvey and Thompson

Completed Sales

INFORM MAGAZINE
ISSUE: AUTUMN 2025
KBS Corporate insights, advice and market trends

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